Privacy Policy
Last Updated: March 2026
At lurexathion, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our seasonal financial planning services.
We're based in Orange, New South Wales, and we follow Australian privacy laws. That means we're bound by the Privacy Act 1988 and the Australian Privacy Principles. This document tells you exactly what happens with your data when you work with us.
Information We Collect
When you use our services, we collect different types of information depending on how you interact with us. We're upfront about what we gather and why.
Personal Details You Provide
When you sign up for our financial planning programs or contact us, you might share:
- Your name, email address, and phone number
- Mailing address for correspondence and program materials
- Financial background information relevant to your learning goals
- Employment status and industry sector for tailored content
- Payment details when you enroll in courses or programs
Automatically Collected Information
Our website collects some technical data to help us improve your experience:
- IP address and general location data
- Browser type and device information
- Pages you visit and how long you stay
- Referring websites and search terms
- Date and time stamps of your visits
How We Use Your Information
We don't collect data just to have it. Everything we gather serves a specific purpose related to delivering quality financial education.
| Purpose | Details |
|---|---|
| Program Delivery | Providing access to course materials, scheduling sessions, and tracking your progress through learning modules |
| Communication | Sending program updates, answering questions, sharing relevant seasonal financial tips and resources |
| Service Improvement | Understanding which content resonates, identifying areas for enhancement, developing new programs based on needs |
| Payment Processing | Managing enrollments, processing course fees, maintaining financial records for accounting purposes |
| Legal Compliance | Meeting Australian financial education regulations, maintaining required records, responding to legal requests |
Important: We never sell your personal information to third parties. Your data stays with us unless we have a legitimate educational or legal reason to share it, and we'll always tell you when that happens.
Data Storage and Security
Your information lives on secure servers located in Australia. We use industry-standard encryption and security measures, but we're honest about something: no system is completely bulletproof.
Our Security Measures
- SSL encryption for all data transmitted through our website
- Regular security audits and vulnerability assessments
- Restricted access to personal data on a need-to-know basis
- Secure backup systems with encrypted storage
- Staff training on data protection and privacy practices
We keep your data only as long as we need it. For active program participants, that's during your enrollment and up to seven years afterward to comply with Australian financial record requirements. If you've just inquired about our services but haven't enrolled, we keep basic contact information for up to two years.
Sharing Your Information
We work with a few trusted partners to deliver our services. Here's who might see your data and why:
Service Providers
We use third-party tools for things like email delivery, payment processing, and website hosting. These companies can access your information only to perform specific tasks on our behalf, and they're contractually obligated to protect it.
Legal Requirements
Sometimes we're legally required to share information with government agencies or in response to valid legal processes. We'll notify you if this happens unless we're prohibited by law from doing so.
We don't share your information with marketing companies or data brokers. If our business structure changes in the future through a merger or acquisition, we'll notify you before your data is transferred to any new entity.
Your Privacy Rights
Under Australian privacy law, you have several rights regarding your personal information. We take these seriously and make it straightforward to exercise them.
Access Your Data
Request a copy of all personal information we hold about you. We'll provide this within 30 days of your request.
Correct Information
Ask us to update or fix any inaccurate or incomplete data we have on file.
Delete Your Data
Request deletion of your personal information, subject to legal record-keeping requirements.
Restrict Processing
Limit how we use your information while we investigate concerns you've raised.
Object to Use
Withdraw consent for specific uses of your data, like marketing communications.
Data Portability
Receive your information in a structured, commonly used format for transfer to another service.
To exercise any of these rights, send us an email at info@lurexathion.com with your request. We'll need to verify your identity before processing, which usually involves confirming a few details about your account.
Cookies and Tracking
Our website uses cookies to remember your preferences and understand how people use our site. Most browsers accept cookies automatically, but you can change your settings if you prefer not to.
Types of Cookies We Use
- Essential cookies: Required for the website to function properly, like remembering your login status
- Analytics cookies: Help us understand visitor patterns and which content is most helpful
- Preference cookies: Remember your settings and choices for future visits
We don't use advertising cookies or share cookie data with advertising networks. The analytics we collect help us improve our educational content, not target you with ads.
Third-Party Links
Sometimes our educational materials reference external resources or tools. When you click links to other websites, you're leaving our site and entering spaces with their own privacy policies.
We try to link only to reputable sources, but we can't control or take responsibility for the privacy practices of other organizations. Always check the privacy policy of any site you visit.
Children's Privacy
Our services are designed for adults. We don't knowingly collect personal information from anyone under 18 years old. If you're a parent and believe your child has shared information with us, please contact us immediately so we can delete it.
International Data Transfers
We primarily serve clients in Australia, and your data stays on Australian servers. In rare cases where we work with international service providers, we ensure they meet Australian privacy standards and use appropriate safeguards for data protection.
Changes to This Policy
We review and update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email if you're an active program participant.
The date at the top of this document shows when we last updated it. We recommend checking back occasionally, especially if you haven't visited in a while.
Complaints and Concerns
If you're worried about how we've handled your personal information, we want to hear about it. Start by contacting us directly so we can try to resolve the issue.
If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC). They're the independent authority overseeing privacy law in Australia.
OAIC Contact: You can reach them at oaic.gov.au or call 1300 363 992. They'll investigate your complaint and work toward a resolution.
Questions About Your Privacy?
If anything in this policy is unclear or you have specific questions about how we handle your information, reach out to us. We're here to help.